Frequently Asked Questions

1. How is Web Editor Plus connected to my website?
2. Can I create a new website using Web Editor Plus?
3. Do I have to install software on my computer?
4. What web browser can I use with Web Editor Plus?
5. Does Web Editor Plus work on my ASP or PHP pages?
6. Does Web Editor Plus support CSS?
7. If I have a 50-page website and only edit 10 of them on a regular basis. Do I have to select the Choice Plan?
8. What operating systems does Web Editor Plus work with?
9. Do I need to input any code on my website to use Web Editor Plus?
10. What are the minimum system requirements?
11. How does Web Editor Plus ensure my page is not overwritten by another user?
12. What support does Web Editor Plus provide for workflow?
13. What if I need help with the software once I am a customer?
14. What kinds of documents does Web Editor Plus support?
15. Can I see my HTML source code?
16. Is there a limit to the number of users with one subscription?

1. How is Web Editor Plus connected to my website?
   
   Web Editor Plus uses an FTP connection to gain access to your pages. See Getting Started to learn more. ^top
   
   
2. Can I create a new website using Web Editor Plus?
   
   Web Editor Plus was designed to enable you to manage your existing website. However, if you have the knowledge or ability to create a website from scratch, you can use Web Editor Plus to do so. ^top
   
   
3. Do I have to install software on my computer?
   
   Absolutely not. Web Editor Plus is a browser-based SaaS (Software as a Service). You simply login at webeditorplus.com to perform all administrative functions. ^top
   
   
4. What web browser can I use with Web Editor Plus?
   
   Web Editor Plus is compatible with most internet browsers which include: IE 5.5+ (Windows), Mozilla Firefox 1.0+, Camino 1.0+ (Mac) and Netscape 7+. We are currently working on a solution for Safari. ^top
   
   
5. Does Web Editor Plus work on my ASP or PHP pages?
   
   We are currently working on a solution for ASP and PHP pages, however we are not able to fully support them at this time.  To better understand how you want to edit your ASP or PHP pages, please submit your question through our Support Contact Form. We will respond promptly. ^top
   
   
6. Does Web Editor Plus support CSS?
   
   Yes. ^top
   
   
7. I have a 50-page website and only edit 10 of them on a regular basis. Do I have to select the Choice Plan?
   
   No. You can select the Standard Plan until you get to your 26th editable page. At that time you will need to upgrade. There is no set-up fee on upgrades. ^top
   
   
8. What operating systems does Web Editor Plus work with?
   
   Web Editor Plus runs over Windows, Mac and Linux operating systems. ^top
   
   
9. Do I need to input any code on my website to use Web Editor Plus?
   
   No. An FTP connection is required, but you don't need to enter any code on your pages to use Web Editor Plus. ^top
   
   
10. What are the minimum system requirements?
    
    The only requirement is an internet connection. ^top
    
    
11. How does Web Editor Plus ensure my page is not overwritten by another user?
    
    Web Editor Plus has a built-in Check-In/Check-Out feature that enables one author to work on a page while locking out anyone else. When you save a page, the page is unlocked for further collaboration or publishing. ^top
    
    
12. What support does Web Editor Plus provide for workflow?
    
    Web Editor Plus is designed to allow three levels of users:
    
    Administrator
    The Administrator can do everything from adding users to publishing pages to removing locked pages. This is the highest level of access.
    
    Publisher
    The Publisher can create pages and folders, edit content, approved content written by Authors, and publish pages to the internet.
    
    Author
    The Author has access to create and edit content, but must submit pages for approval by the Publisher or Administrator.  ^top
    
    
13. What if I need help with the software once I am a customer?
    
    You can submit your issue through our Support Contact Form. Our support staff is trained to respond and remedy any situation that may arise.  ^top
    
    
14. What kinds of documents does Web Editor Plus support?
    
    With Web Editor Plus you can insert images, PDFs, Flash files, and almost any other type of document you ability allows.  ^top
    
    
15. Can I see my HTML source code?
    
    Absolutely. Web Editor Plus allows the more advanced users to edit HTML source code & scripts from within the text editor.  ^top
    
    
16. Is there a limit to the number of users with one subscription?
    
    No. There can be as many users as you feel are necessary.  ^top